Paying with Klarna

Buy now, pay later with Klarna

Buy now pay later with Klarna. Image is of a woman's hand holding up a phone screen with the Klarna logo in pink and black.

Buy your Samayla Jewellery now and pay later safely with a simple payment instalment plan from Klarna. 

How does it work?

Choose the Klarna option at the checkout to split your payment into 3 equal automatic instalments paid every 30 days. You'll need to make an account with Klarna. Your first payment is taken on purchase and other payments automatically scheduled. There is no interest or fees and paying with Klarna will not affect your credit score. You'll receive payment reminders from Klarna before your payment is due.

Who can use pay later with Klarna?

You must be aged 18+ to pay with Klarna and have a billing and delivery address in the UK. To confirm your eligibility, Klarna may perform a soft search with credit reference agencies. This will not affect your credit score and will only be visible to you and Klarna. 

What happens if I need a refund?

Once you have contacted us and refund arrangements have been made, you will need to log into your Klarna account and report the return. This will pause your payment statement, and once Klarna has received return confirmation from us, your statement will be updated. 

What happens if I miss a payment? 

If a payment is late, Klarna will contact you to rearrange your payment and will attempt to take the payment 7 days later, and a further 7 days after that. If the payment is still not taken after Klarna's attempts, you will be billed for the full outstanding balance. You will not be charged fees or interest for late payments, and this will not affect your credit score. Late payments may result in you being unable to use Klarna's services in future. If you still do not make your payment, Klarna may use a debt collection agency to resolve your outstanding balance as a last resort. 

There is a problem with my order. Do I still need to pay?

If you receive a faulty product, please contact us so we can arrange to resolve the issue. You will need to log into your Klarna account and report the problem so that your payment schedule is paused until the matter is resolved. 

If you do not receive your order, similarly report the problem via your Klarna account so that your payment schedule is paused. 

Visit Klarna's FAQ's for further information on paying with Klarna.

Klarna is an independent payment provider and Samayla do not have any influence over whether your request to pay with Klarna is accepted or not. If you have any technical issues when paying with Klarna, please contact their customer service department.